Gail Craig
Business Support Specialist – SMSF
“I enjoy helping clients feel heard and supported—it’s the small wins that build trust and make the biggest difference.”
Gail Craig brings extensive experience in customer-facing roles, having built her career in different industries. Her natural affinity for people and strong communication skills have made her a valued team member in supporting SMSF administration at Modoras.
Highly organised and detail-focused, Gail takes pride in seeing tasks through from start to finish—ensuring client needs are met and deadlines are met without compromise. Gail enjoys the sense of achievement that comes from completing each job to a high standard. She is motivated by doing her best for every client, every time, and takes ownership of her responsibilities with care and accountability.
A clear communicator and empathetic listener, Gail’s focus is always on helping clients feel supported and at ease. Whether answering queries or coordinating documents, her goal is to deliver a seamless and reassuring experience.
When she’s not supporting clients, Gail enjoys long walks to reset and clear her mind. She also loves catching a movie, spending time with family and friends, or enjoying a casual shopping day.